Apprentice CIT Administrative Assistant (Norwich)

Vacancy ID




Preferred location

Vacancy type

Business Services
Apply This will open an external site

The role


This is a new role within Mills & Reeve's Central Inception Team (CIT).  The CIT are responsible for inception checks for new clients and matters.


The Apprentice CIT Administrative Assistant will report to a CIT Advisor and is responsible for supporting CIT Assistants in completing discrete tasks within the on-boarding process.


Primarily the Apprentice CIT Administrative Assistant will be responsible for the processing of data to run conflicts searches and forwarding on the results to the appropriate person.


The person


This is a busy and challenging role and to be successful, your background will probably include:

  • At least 4 GCSEs at Grade 4 (formally Grade C) or above to include mathematics and English (or equivalent)

  • Has a genuine interest in an office administration role

  • Is committed to see through the term of the apprenticeship

  • A good understanding of Microsoft Office systems; Word and Outlook

  • Comfortable with technology and data inputting

In addition, the role requires someone who:

  • Has the ability to work as part of a team and establish good working relationships

  • Has good planning and organisational skills

  • Remains calm under pressure

  • Has good communication skills

  • Provides outstanding support and client service at all times

  • Has excellent attention to detail

The apprenticeship


Whilst working as an Apprentice CIT Administrative Assistant, you will be studying towards a Level 3 Business Administration apprenticeship.  You will be given sufficient time to complete assignments and training in order to meet the standards required by the course.


The activities


  • Run conflict searches against the names of individuals and companies and then email the results of the search to the lawyers in the business.

  • Work alongside a CIT assistant and provide administrative support to them in getting the files open

  • Support CIT members as required with travel arrangements, inputting of expenses, booking of meeting rooms and catering

  • Consider each situation and use the appropriate form of communication, for example, emails, telephone calls, video-conference or face to face conversations

  • Work within and adhere to all of the firm¿s policies, procedures and processes


  • Read firm communications and support new initiatives

  • Actively help others and be flexible/willing to go the extra mile to ensure work is completed on time, including having an awareness of workloads and priorities

  • Understand the basic legal processes involved in the work you are covering and understand what is required in order to comply with these

  • The firm is committed to innovation in all areas.  Within your role, consider and put forward better and new ways of working

Business Management

  • Take responsibility for prioritising your own workload, requesting work when capacity arises and keeping the appropriate person informed as to progress, discussing as any problems that may arise

  • Attend meetings when required and notify the appropriate person if unable to attend a meeting or training and rearrange as necessary

Technical Excellence

  • Attention to detail in processing data, particularly in relation to inputting search terms into the conflicts checking system

  • Ensure you are confident with the filing structure, enabling you to complete e-filing promptly and accurately

Pre-employment screening  


Please note that, in the event that we make an offer of employment, we will conduct pre-employment screening that includes checks relating to your professional and academic qualifications, references from previous employers, your eligibility to work in the UK and any disciplinary history recorded with the Solicitors Regulation Authority (SRA). You will also be required to complete a self-declaration to access your character and suitability.


Disclosure and barring service check


This post is also subject to a satisfactory response from the Disclosure and Barring Service (DBS) to check for any previous criminal convictions.


The Mills & Reeve Business Services career structure


We have a firm wide Business Services career structure and a published career progression framework.  Within the firm wide career structure there are five career levels.  For the purposes of the framework, this role is at an Administrator level and the role profile that details the outcomes and activities expected of across the firm is included with this job description.  Further information on the firm's Business Services career structure is available from the HR team.


The firm 


What really sets Mills & Reeve apart from other law firms is the way we work with our clients. We understand that clients, in the 21st century, no longer want a traditional law firm - they want one that embraces forward thinking approaches to service, billing, commercial know-how, innovation, people management and community engagement.


Why not find out more about what it's like to work at Mills & Reeve by taking two minutes to watch our video? video link


And finally 


Mills & Reeve is committed to providing an inclusive and supportive working environment. We are happy to consider flexible working arrangements and endeavour to achieve the right balance for both our people and the business. This attitude to flexible working ensures we continue to provide outstanding service to our clients, whilst allowing our people to develop their careers in the knowledge that personal priorities will remain just that.


Mills & Reeve is committed to promoting equality, diversity and to providing an inclusive and supportive environment. Please click the link below to find further information regarding our diversity policy. Diversity and Inclusion policy


If you would like any more information about Mills & Reeve, you can visit our website by clicking on the following link: M&R website


Apply This will open an external site



As you would expect, the firm offers a generous salary and benefits. Everyone has different priorities and preferences, so at Mills & Reeve you can choose the benefits that appeal to you. From buying holiday and undergoing health screening to leasing a bicycle – the choice is yours.

Our core benefits are:

  • Equal all staff bonus based on the firm’s financial performance
  • Generous pension including the option to salary sacrifice
  • Five weeks' annual leave and the option to buy or sell a week each year
  • Extra day of leave for wedding/civil partnership, religious holiday and house moving
  • Bonus week leave every 11th year of continuous service
  • Enhanced maternity, paternity and adoption pay
  • Income protection after two years’ service
  • Life assurance with the choice of covering between two and 10 times annual basic salary
  • Confidential employee assistance programme providing guidance on every day issues to more complex matters and both telephone and face to face counselling.

More information can be found here.

Mills & Reeve Sites navigation
A tabbed collection of Mills & Reeve sites.
My Mills & Reeve navigation
Subscribe to, or manage your My Mills & Reeve account.
My M&R


Register for My M&R to stay up-to-date with legal news and events, create brochures and bookmark pages.

Existing clients

Log in to your client extranet for free matter information, know-how and documents.


Mills & Reeve system for employees.