Facilities Assistant

Vacancy ID




Preferred location

Vacancy type

Business Services
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Birmingham, Full Time, Permanent

Purpose of the role To be an integral member of the Facilities team and to take responsibility for questions and queries ensuring that staff and partners have access to a comprehensive and high quality facilities service that provides outstanding customer service. The successful candidate will be responsible for ensuring client services, records management, internal audits & site inspections, mailroom and reprographics services are provided to Mills & Reeve internal and external clients. The role is to work 35 hours per week. The hours will vary between 07.30 and 18.00, but your core hours will be 7 hours a day, 35 hours a week.

The person

Due to the nature of the role, to be successful your background will probably include Recent office administration based experience is essential and Facilities experience is desirable. Experience working in a professional services environment would be desirable. At least 4 GCSEs (or equivalent) including C grade or above in English and Mathematics. Good working knowledge of Microsoft Outlook, Word & Excel. In addition, the role requires someone who Has the ability to work as part of a team and establishes good working relationships at all levels. Has excellent planning and organisational skills. Provides outstanding client service at all times. Is able to communicate clearly and effectively at all levels. Has excellent presentational and attention to detail skills. Remains calm under pressure.
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As you would expect, the firm offers a generous salary and benefits. Everyone has different priorities and preferences, so at Mills & Reeve you can choose the benefits that appeal to you. From buying holiday and undergoing health screening to leasing a bicycle – the choice is yours.

Our core benefits are:

  • Equal all staff bonus based on the firm’s financial performance
  • Generous pension including the option to salary sacrifice
  • Five weeks' annual leave and the option to buy or sell a week each year
  • Extra day of leave for wedding/civil partnership, religious holiday and house moving
  • Bonus week leave every 11th year of continuous service
  • Enhanced maternity, paternity and adoption pay
  • Income protection after two years’ service
  • Life assurance with the choice of covering between two and 10 times annual basic salary
  • Confidential employee assistance programme providing guidance on every day issues to more complex matters and both telephone and face to face counselling.

More information can be found here.


The firm

What really sets Mills & Reeve apart from other law firms is the way we work with our clients. We understand that clients, in the 21st century, no longer want a traditional law firm – they want one that embraces forward thinking approaches to service, billing, commercial know-how, innovation, people management and community engagement. 

Pre-employment screening

Please note that, in the event that we make an offer of employment, we will conduct pre-employment screening that includes checks relating to your professional and academic qualifications, references from previous employers, your eligibility to work in the UK and any disciplinary history recorded with the Solicitors Regulation Authority (SRA). You will also be required to complete a self-declaration to assess your character and suitability

And finally

Mills & Reeve is committed to providing an inclusive and supportive working environment. We are happy to consider flexible working arrangements and endeavour to achieve the right balance for both our people and the business. This attitude to flexible working ensures we continue to provide outstanding service to our clients, whilst allowing our people to develop their careers in the knowledge that personal priorities will remain just that.

Mills & Reeve is committed to promoting equality, diversity and to providing an inclusive and supportive environment. Please click the link below to find further information regarding diversity and inclusion at Mills & Reeve.

The launch of the Mills & Reeve BAME and Allies Network
Mills & Reeve interviewed nearly 100 clients asking what they wanted from their law firm. Claire Clarke talks about the results and how it is shaping our 2025 strategy.
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