Data retention policy

We will expect to retain your personal data in accordance with our retention policies. A subset of this policy is below to support our privacy notices.

We may be obliged to suspend any planned destruction or deletion under our retention policy where legal or regulatory proceedings require it or where proceedings are underway such as require the data to be retained until those proceedings have finished.

Legal services

Personal data as it relates to legal work we have undertaken for you.

 

Expected retention period of 10 years after matter is closed unless specified for a particular work type below:

  • Family work : expected retention for18 years
  • Trust work: expected retention for 5 years after the last disbursement if duration known. If duration is not known, expected to be retained indefinitely as instructed by the client
  • Pensions advice: expected retention for 16 years
  • Wills, probate & deeds: expected to be retained indefinitely as instructed by the client
  • For clients or persons who benefit from legal services who are minors: expected retention period for 7 years after the minor reaches 18
  • For clients or persons benefit from legal services who are under a disability: expected retention for 16 years

Personal data of our clients and potential clients required to fulfil regulatory requirements to check our ability to act for a client.  

Expected retention period of 16 years after last matter closed is closed for a client.

As a firm regulated by the Solicitors Regulation Authority, we are obliged to identify any conflicts (either between ourselves and current clients or between our clients).

Personal data of our clients required to fulfil legal and regulatory obligations in respect of detecting fraud or money laundering.

Expected retention period of 5 years after the last matter is closed for that client.

Marketing

Personal data of active contacts (with valid consent or another legal basis) on our marketing systems.

Client contacts: Expected retention period of 4 years after our relationship with you ends or from the date that you last provided marketing consent whichever is longer.

Non-client contacts: Expected retention period of 4 years from the date that you last provided marketing consent.

Personal data of contacts who have unsubscribed from our marketing communications.

If you unsubscribe from our marketing communications, your data may be kept longer (up to 15 years) on a suppression list to ensure that you do not receive any further communications in line with your wishes.

CCTV

Images captured on CCTV operated by Mills & Reeve at our premises.

Expected retention period of 6 months.

Guest wifi

MAC addresses and device names collected when connecting to our guest wifi.

Expected retention period of 90 days.

Website

IP addresses collected via use of our websites.

Expected retention period of 14 months.