New 2021 strategy for CQC published

The Care Quality Commission (CQC) is the independent regulator of healthcare and adult social care services in England, and regulates many charities providing these services.

Charities regulated by the CQC may be interested to know that the regulator has recently published its new strategy, which commits to adopting a more proportionate and risk based approach to regulation in the five year period from 2021.

Under the new approach, CQC will assess how well local health and care systems are working together, which is likely to be underpinned by legislation in the forthcoming Health and Social Care Bill, as well as seek to tackle inequalities in health and care.

The strategy is ambitious, involving complex work that will take time to deliver over the next five years. The final page of the strategy document includes 12 outcomes the CQC intends to achieve across the four core themes of people, regulation, safety and improvement.

For more on the key changes to the CQC’s way of working towards achieving its purpose, which include:

  • changes to assessments of quality, with a move away from a set schedule of assessments to a more flexible and targeted approach,
  • a new digital platform using innovative analysis, artificial intelligence and data science techniques to form the basis of better assessment of data, and
  • increased scrutiny of how providers encourage and enable people to feedback and how they act on this to improve their services,

head over to our sister blog, Health and care update.

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