Staff deliver glowing account of working at Mills & Reeve

A new survey of Mills & Reeve staff has revealed exceptionally high levels of engagement with 97% saying they would recommend the firm as a good place to work.

In total 668 staff gave their views on working at Mills & Reeve, the highest number since the firm’s bi-annual staff survey began in 2002.

When asked what the best things about working for Mills & Reeve were, three key themes emerged from the answers. Three quarters (75%) of staff mentioned enjoying working with talented colleagues or teams, 60% included factors about how they worked, such as flexibility, innovation and collaboration, while 55% mentioned the culture – for example feeling valued for their contribution and the firm’s approach to work-life balance.

Importantly, 72% of staff now agree that if they perform well they will receive opportunities for career progression. This was one of 17 “best-ever” scores in questions asked more than five times since the survey began.

In terms of leadership, 96% of staff said they understand the firm’s strategy and 99% believe the managing partner, Claire Clarke, and senior partner, Justin Ripman, are doing a good job of leading the firm. When it comes to communication, 92% agree that they hear important information about the firm quickly and 88% are told why things happen within the firm.

Claire Clarke, Mills & Reeve managing partner, said: “Our culture is at the heart of a business and a key reason for our continued success and growth. It’s rewarding to see how much our people like working at Mills & Reeve in these latest results.  

“Importantly these latest results show some very positive progress in terms of the initiatives put in place after the 2017 survey and helped to increase levels of engagement, which were already very strong, yet further. We are determined to make the further changes necessary to ensure Mills & Reeve remains a firm people love working for or are keen to work for.”

Over the last 12 months, Mills & Reeve has been named in The Sunday Times' Best 100 Companies to Work for list for a record 16th year running and Law Firm of the Year at the British Legal Awards.

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