Responsiveness and availability Advice that actually provides advice Transparency and certainty on costs Personal chemistry Client and sector knowledge
Responsiveness and availability
Essential to outstanding client service: “I appreciate the speed of response and availability of key personnel at all times.”
Advice that actually provides advice
Key to outstanding client service: “The advice I get has always been clear and well presented and I have been given options and the pros and cons of each together with a recommendation.”
Transparency and certainty
on costs
Outstanding client service means cost certainty at all times: “An estimate was given and communication on costs throughout the matter was very, very good.”
Personal chemistry
A critical element of outstanding client service:
“… the team at Mills & Reeve is an extension of my own team. Knowledgeable, friendly, we have a good working relationship that would be difficult to beat ...”
Client and sector knowledge
Fundamental to delivering outstanding client service: “Very good industry specific knowledge.”

Get in Touch: 0844 561 0011

We have offices in Birmingham, Cambridge, Leeds, London, Manchester and Norwich, as well as extensive international links. Get in touch with any of our lawyers using the number above or, alternatively, enquire online.

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Mills & Reeve named UK law firm of the year
We are delighted to have been named UK law firm of the year 2018 at the British Legal Awards.

> Click here to find out more