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Innovation at Mills & Reeve

Improving the delivery of legal services is at the heart of Mills & Reeve’s innovation strategy. We link our strong culture of collaboration with the technology and resources to make change happen.

Our innovative culture

Everyday innovation

Innovation for us is not just about the big ideas and Eureka moments. It’s about any new ideas – however small – which help solve our clients' problems most effectively. We regularly run formal and informal innovation initiatives and everyone is actively encouraged to spot opportunities for improvement on an ongoing basis.
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And we’re recognised for it…

  • In October 2020 we were again ranked as one of the most innovative law firms in Europe by the Financial Times.  This year securing ourselves a spot in the top 30 with our two entries receiving “standout” and “highly commended” from the judges.
  • We also had had an incredibly successful night in the same month at the Legal Week Innovation Awards, winning three awards; The PR and Communications Innovation Award for Innovation 50 and Top Tech Yorkshire, Client Management Innovation Award for Volume Control and Knowledge Management Innovation Award for the very first app we ever created, “What the Tech!?”
  • In September 2019 we were ranked as one of the most innovative law firms in Europe by the Financial Times.

  • Our Friday Fraud initiative, recognised by the FT and at the Legal Week Innovation Awards 2019, has streamlined responses to notification of a fraud allowing our client Pen Underwriting to recoup more 50 per cent of its 2018 losses, amounting to £2.5m.

  • The sport team’s innovative Reevaldo website brought our football-related law expertise to 22,071 unique users and saw 35,105 page views in less than 18 months. It scored the Best Marketing Innovation at Legal Week’s Innovation Awards 2019.

  • Great start to 2021, our very own client innovation manager, Emma Jackson won the Woman of Influence and Power in Law award for Thought Leadership due to her relentless commitment to innovation at Mills & Reeve and within the wider community. We have also won two awards in this year’s Legal Week Innovation Awards, including Standout Diversity in Innovation for our approach to diversity and inclusion in graduate recruitment. Dawn Brathwaite was also recognised for her innovative approach to her career long commitment to equality and diversity in the legal sector and was awarded Lifetime Contributor to Innovation!

Apps

What the Tech?!

What the Tech?! is an app that helps our lawyers understand what tech is available to them and their clients, guide them to the best solutions and provide simple, practical guidance on our legal technology. What the Tech?! was awarded the Knowledge Management Innovation Award at the Legal Week Innovation Awards 2020.

Life Matters

Our second app built in response to the challenges our UK Health workers have experienced during the Coronavirus pandemic. The app was ranked as “standout” in the COVID-19 Response category at the Financial Times Innovative Lawyers: Europe Awards in 2020.

How can we help?

We've developed, and continue to develop, solutions that span the full range of our clients' challenges and are constantly evolving our offering in line with the ever-changing landscape. Find out below about just some of the ways we're supporting our existing clients...

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Legal Innovation Awards 2020

Legal Innovation Winner - Client Management Innovation  Legal Innovation Winner PR and Communications Innovation  Legal Innovation Award winner - Knowledge management innovation

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The Lawyer Awards 2021

The Lawyers Awards - Law firm legal operations team of the year  The Lawyers Awards - Most innovative use of technology

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Our client innovation team

  • Trevor Comyn

    Director of Knowledge L&D

    Trevor Comyn

    Director of Knowledge L&D

    • +(44)(0)1223 222255
    • Contact Trevor

      Contact Trevor Comyn

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      Mills & Reeve will use the information you provide in this form in accordance with our privacy policy. We may from time to time send you general updates by email or post that we think you will find of interest. This includes notification of upcoming event and updates or alerts containing relevant legal news. You can update your preferences at any time and will be able to easily unsubscribe from anything that you do not wish to receive.

      Thank you

      Thank you for your enquiry. We will be in touch shortly.

    • Cambridge
  • Jodie Hosmer

    Legal Process Design Lead

    Jodie Hosmer

    Legal Process Design Lead

    • +(44)(0)1603 693225
    • Contact Jodie

      Contact Jodie Hosmer

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      Mills & Reeve will use the information you provide in this form in accordance with our privacy policy. We may from time to time send you general updates by email or post that we think you will find of interest. This includes notification of upcoming event and updates or alerts containing relevant legal news. You can update your preferences at any time and will be able to easily unsubscribe from anything that you do not wish to receive.

      Thank you

      Thank you for your enquiry. We will be in touch shortly.

    • Norwich
  • Emma Jackson

    Client Innovation Manager

    Emma Jackson

    Client Innovation Manager

    • +(44)(0)12456 8403
    • Contact Emma

      Contact Emma Jackson

      * = required

       
       
         
       

      Mills & Reeve will use the information you provide in this form in accordance with our privacy policy. We may from time to time send you general updates by email or post that we think you will find of interest. This includes notification of upcoming event and updates or alerts containing relevant legal news. You can update your preferences at any time and will be able to easily unsubscribe from anything that you do not wish to receive.

      Thank you

      Thank you for your enquiry. We will be in touch shortly.

    • Birmingham
  • Victoria Sears

    Senior Innovation Engagement Advisor

    Victoria Sears

    Senior Innovation Engagement Advisor

    • +(44)(0)12456 8207
    • Contact Victoria

      Contact Victoria Sears

      * = required

       
       
         
       

      Mills & Reeve will use the information you provide in this form in accordance with our privacy policy. We may from time to time send you general updates by email or post that we think you will find of interest. This includes notification of upcoming event and updates or alerts containing relevant legal news. You can update your preferences at any time and will be able to easily unsubscribe from anything that you do not wish to receive.

      Thank you

      Thank you for your enquiry. We will be in touch shortly.

    • Birmingham
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