Emma Jackson

Emma is a multi-award-winning innovation specialist with 20 years’ experience and is the head of legal technology and data for the firm. She has considerable experience in managing legal technology projects, a strong technical background and is able to promote innovation by working with clients directly, running workshops, facilitating hackathons and using technology to bring innovation to life. 

Emma has worked hard over her 20-year career to represent women in technology. She has been recognised as a true leader in her field and has played a key role in helping Mills & Reeve to build an innovative culture, improving how the firm uses technology to deliver excellence in legal services.  

Emma wants to provide solutions to the problems clients actually have, not the problems we think you might have. By using innovative thinking Emma can find solutions to the problems you face.  As a firm, we do not believe in a one size fits all approach. Emma will spend time with you using design thinking to find a solution to these problems, including simpler reporting, transparent and accessible information or process improvement.  As far as Emma is concerned, a great outcome for you is a solution that you have been fully involved in creating to ensure it meets your needs. 

Emma has been recognised externally as both a thought leader in the 2021 Women of Influence and Power awards and as female innovator of the year in the 2022 Innovation awards. Both awards recognise her commitment to harnessing legal technology to deliver excellence for our clients and to representing women in innovation and technology.  

Emma has been with the firm for over 18 years, starting as an executive assistant before moving into IT. Emma supported and trained our staff and delivered many projects across the business. Her latest role, head of legal technology and data, allows her passion and knowledge of technology to benefit colleagues, clients and her wider community.