Dialogue

Our client extranet, Dialogue, provides a secure online site where our clients can access their matter information (including finances and documents), Mills & Reeve team contact details and legal know how.

Dialogue provides 24/7 access to a wide range of financial and matter specific information, know-how and documentation with near real-time accuracy.

Dialogue features include:

  • Financial summaries: Matter and financial information pulled automatically from our internal finance system to keep clients up to date with; their matters, fees billed to date, unbilled WIP, outstanding bills, summaries of time spent on matters and more.
  • Create your own data sets: Create and export subsets of financial data to easily view and manipulate the information.
  • Documents: Access documents in a folder structure that can be sorted and searched quickly. The most recently added documents are visible and easy to access.
  • Knowledge: Collating a wealth of legal know how, news, articles, blogs and other online resources, including from our own internal know how database.
  • Team information: Contact information and quick links for Mills & Reeve team members plus Mills & Reeve office information including maps and directions.

How it works

Dialogue offers our clients a high level view of their matters through the dashboard. Click through functionality allows users to quickly access the detailed information most important to them.

Information is pulled automatically from our internal finance system so financial information is always up to date.

Security permissions can be set at user level to ensure confidentiality on specific matters and information.

Benefits

Our clients find they benefit from:

  • Accurate and near real-time matter and financial information including; details of matters, fees billed to date, unbilled WIP, outstanding bills, and summaries of time spent on matters.
  • Reassurance and transparency in relation to the matters the Mills & Reeve team are working on.
  • 24/7 access to their matter documents
  • Quick access to all of our other digital client services and other online resources
  • Mobile friendly access.

Contact

For more information on Dialogue please email our Digital Client Services team.

Key contacts

  • Emma Jackson

    Head of Legal Technology & Data

    Emma Jackson

    Head of Legal Technology & Data

    • +(44)(0)12456 8403
    • Contact Emma

      Contact Emma Jackson

      * = required

      Mills & Reeve will use the information you provide in this form in accordance with our privacy policy. We may from time to time send you general updates by email or post that we think you will find of interest. This includes notification of upcoming event and updates or alerts containing relevant legal news. You can update your preferences at any time and will be able to easily unsubscribe from anything that you do not wish to receive.

      Thank you

      Thank you for your enquiry. We will be in touch shortly.

    • Birmingham
  • Jodie Hosmer

    Head of Legal Operations

    Jodie Hosmer

    Head of Legal Operations

    • +(44)(0)1603 693225
    • Contact Jodie

      Contact Jodie Hosmer

      * = required

      Mills & Reeve will use the information you provide in this form in accordance with our privacy policy. We may from time to time send you general updates by email or post that we think you will find of interest. This includes notification of upcoming event and updates or alerts containing relevant legal news. You can update your preferences at any time and will be able to easily unsubscribe from anything that you do not wish to receive.

      Thank you

      Thank you for your enquiry. We will be in touch shortly.

    • Norwich
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