Everyone at Mills & Reeve shares a set of values that guides how we work with you and with each other. We believe in:
Respect for each other
We treat each other as equals, working respectfully with clients and with each other – always. Full stop.
For clients: We’re a law firm that’s great at solving even the most complex problems.
For employees: We’re supportive and loyal and it’s not in our nature to blame others when things go wrong. We enjoy spending time together and collaborating to develop innovative answers. We make time for each other, helping develop skills and sharing knowledge.
Strong client relationships
For clients: We get to know you and your issues so we can provide tailored, pragmatic advice. It’s not just about offering an accurate legal viewpoint, but taking into account the bigger picture so we can help achieve your best outcome.
For employees: We care about our clients’ interests and work to be a genuine consultative partner they can rely on for advice.
For clients: We’re honest and straightforward, only offering advice we truly believe in. Importantly, our fees are transparent and we communicate clearly, regularly and in the way that suits you best.
For employees: We balance being sincere and compassionate with being authentic and speaking up if something is wrong.
Client experience commitment
We want to offer you more than just legal expertise. So together we’ll build a personal and supportive partnership with you – one that’s trusted and tailored to your needs. Read our new client experience commitment guide.