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Gemma Richardson

Document Review Manager

Gemma Richardson in a black and white check jacket, in front of some pale doors

What can I do for you

Gemma is an experienced litigation lawyer recognised for her strategic insight, clear advocacy, and ability to manage complex, document heavy disputes with precision. She combines strong analytical skills with a commercial approach, helping clients navigate contentious matters efficiently and with confidence. Gemma is valued for her meticulous case preparation, collaborative leadership style, and ability to deliver pragmatic, outcome focused advice in high pressure environments.

Gemma has extensive experience leading complex document reviews, disclosures, investigations and arbitrations, providing seamless end to end support from initial data collection through to final production. She combines deep technical expertise with a practical understanding of litigation workflows, managing every stage of the disclosure lifecycle with accuracy. By leveraging advanced review technologies and coordinating a dedicated document review team, Gemma delivers efficient, defensible and cost effective solutions tailored to the needs of each matter. Her approach ensures clients receive a streamlined, high quality service that reduces risk, controls cost and supports case teams in achieving strategic and timely outcomes.

Supporting your ambitions

Gemma enjoys building strong relationships with clients, internal lawyers and stakeholders by understanding their specific needs and commercial drivers. She adopts a strategic, risk focused approach to litigation that is shaped by each client’s priorities and expectations. She recognises the importance of giving clients clear, early guidance on their position so they can make informed decisions about the best way forward.

What do others say

A Testimonial from Ruth Bala, a Barrister at 4 Pump Court- “Gemma has a wealth of experience in retail banking litigation and has the ability to scan through technical detail with a commercial lens. Her judgement is exceptional and she will fight tooth and nail to achieve a successful outcome for her clients”.

What else should you know

Outside of work, Gemma is a keen fitness enthusiast and trains regularly throughout the week, focusing on high‑intensity burn sessions and HYROX‑style workouts. She also walks daily to keep fit.

What our clients say about us

  • I think Mills & Reeve are a wonderful firm. The support they have provided to us in a really difficult area has been brilliant, collaborative and commercially minded. The team were absolutely wonderful and a joy to work with. Amazing advice and support and a real collaborative effort with us. I can't thank them enough for getting us through some really tough times and doing so with an amazing can-do attitude.
  • They are friendly, fast, always available and always on top of the game. I tend to judge my legal team against the other side's legal team and never doubt Mills & Reeve is the better of the two.
  • All interactions have been very clear. Responses to questions have always been very swift and unambiguous. Our company, and my family, have used various services in Mills & Reeve with the same level of satisfaction.
  • I value the fact that Mills & Reeve are recognised as a good place to work in the UK Best Companies survey. This aligns with the values of our business and means that Mills & Reeve can share what is required to achieve this status with our business.

As many clients will testify, too many lawyers deliver the required legal expertise but fail to deliver an outstanding client experience. Which is why we always listen to our clients and constantly ask ourselves what we can do to deliver the results you expect.

You expect a close and attentive working relationship, with a lawyer that is responsive and available when you need them. You also want clear, pragmatic and commercial advice tailored to your needs, and transparency and certainty on costs. We completely agree. That’s why every day, through our culture and approach we are committed to delivering the exceptional results and service our clients expect of us.

Related sectors and services

  • Insurance - disputes
  • Real estate
  • Regulatory
  • Public law
  • Commercial
  • Risk management for individuals
  • Litigation and arbitration