Sue Surridge

Sue Surridge

Manager Claims Handler Unit

  • Norwich
  • +(44)(0)1603 693351
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What can Sue do for you?

Over 20 years, Sue has developed and specialised her claims handler role leading to the creation and management of the firm's Claims Handler Unit. She has considerable experience in defending claims involving the financial sector, construction industry, housing and medical profession including professional body complaints (FOS, TPO, RIBA, ARB). She has also undertaken several long term secondments.

Supporting my clients' ambitions

Sue's clear, simple and smart approach to dealing with all types of claims and individuals has provided her clients with confidence in her ability to comply with very tight deadlines, instruct appropriate external experts where appropriate, manage difficult relationships and resolve matters efficiently. This has provided insurer clients with a fresh USP in which to develop new, or cement existing, relationships with insureds.  It has also provided insured clients with confidence and reassurance at what is often an unfamiliar and stressful time minimising the impact on their day to day business.

What do others say?

"Thank you for your ongoing support which is greatly appreciated."

"Your assistance in this matter has been very professional and I would personally like to thank you for it."

"As you know, we rate Sue and her team and enjoying working with them."


What else should you know?

Sue has enjoyed working at, and evolving with, Mills & Reeve over the last 31 years.

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